{"id":57,"date":"2020-08-19T13:17:21","date_gmt":"2020-08-19T13:17:21","guid":{"rendered":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/?p=57"},"modified":"2024-07-24T14:01:38","modified_gmt":"2024-07-24T14:01:38","slug":"traiter-un-rejet","status":"publish","type":"post","link":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/traiter-un-rejet\/","title":{"rendered":"Traiter un rejet"},"content":{"rendered":"<p>Dans un premier temps, consultez votre boite de r\u00e9ception dans le menu <em>Facturation.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3478\" src=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.43.18.png\" alt=\"\" width=\"596\" height=\"384\" srcset=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.43.18.png 596w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.43.18-300x193.png 300w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.43.18-150x97.png 150w\" sizes=\"auto, (max-width: 596px) 100vw, 596px\" \/><\/p>\n<p>Cliquez ensuite sur le bouton Consulter BAL pour r\u00e9cup\u00e9rer les RSP (Rejets\/signalements\/Paiements).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3479\" src=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.45.11.png\" alt=\"\" width=\"735\" height=\"221\" srcset=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.45.11.png 735w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.45.11-300x90.png 300w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.45.11-150x45.png 150w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/><\/p>\n<p>Si vous avez des rejets, rendez-vous dans le menu <i>Rejets\/Signalement\/Paiements <\/i>via le menu<i> Factures. <\/i>Ici, vous pouvez voir la liste des paiements ou des rejets. Dans le cas d&rsquo;un rejet, pour le traiter, cliquez sur le crayon \u00e0 gauche de la facture et choisissez l&rsquo;option <em>Traiter le rejet.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3482\" src=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.55.33.png\" alt=\"\" width=\"331\" height=\"198\" srcset=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.55.33.png 331w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.55.33-300x179.png 300w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.55.33-150x90.png 150w\" sizes=\"auto, (max-width: 331px) 100vw, 331px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>En fonction du rejet \u00e0 traiter, plusieurs choix s&rsquo;offrent a vous !<\/p>\n<p><em><strong>Information<\/strong><\/em> : ce menu pour traiter le rejet est \u00e9galement disponible dans les factures \u00e0 transmettre par le petit crayon.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Pour les rejets de la part obligatoire (AMO) :<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3480\" src=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.53.50.png\" alt=\"\" width=\"1105\" height=\"422\" srcset=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.53.50.png 1105w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.53.50-300x115.png 300w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.53.50-1024x391.png 1024w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.53.50-768x293.png 768w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.53.50-150x57.png 150w\" sizes=\"auto, (max-width: 1105px) 100vw, 1105px\" \/><\/p>\n<ul>\n<li><strong>Annuler la facture <\/strong>ce qui va vous permettre de corriger la prescription et relancer la facturation.<\/li>\n<li><strong>Traiter manuellement\u00a0<\/strong>vous permet d&rsquo;imprimer la feuille de soins.<\/li>\n<li><strong>Consid\u00e9rer comme une perte <\/strong>\u00e0 choisir dans le cas o\u00f9 vous ne pouvez pas vous faire payer.<\/li>\n<\/ul>\n<p><strong>Pour les rejets de la part compl\u00e9mentaire (AMC) :<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3481\" src=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.54.35.png\" alt=\"\" width=\"1104\" height=\"459\" srcset=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.54.35.png 1104w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.54.35-300x125.png 300w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.54.35-1024x426.png 1024w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.54.35-768x319.png 768w, https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-content\/uploads\/2020\/08\/Capture-decran-2024-07-24-a-15.54.35-150x62.png 150w\" sizes=\"auto, (max-width: 1104px) 100vw, 1104px\" \/><\/p>\n<ul>\n<li><b>Basculer la facture en hors tiers payant<\/b>\u00a0et faire payer la part compl\u00e9mentaire au patient.<\/li>\n<li><b>Demander le remboursement de la part compl\u00e9mentaire au format papier<\/b> a envoyer par voie postale ou par e-mail \u00e0 la compl\u00e9mentaire du patient<\/li>\n<li><b>Marquer la DRE<\/b><b>\u00a0comme pay\u00e9e<\/b><i>\u00a0<\/i>afin d&rsquo;indiquer au logiciel que la part compl\u00e9mentaire a \u00e9t\u00e9 r\u00e9gl\u00e9e si vous avez r\u00e9ussi \u00e0 vous faire payer par vos propres moyens<i>.<\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Si la facture a \u00e9t\u00e9 rejet\u00e9e par l&rsquo;AMO et l&rsquo;AMC, alors vous avez les m\u00eames solutions qu&rsquo;un rejet AMO.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans un premier temps, consultez votre boite de r\u00e9ception dans le menu Facturation. Cliquez ensuite sur le bouton Consulter BAL pour r\u00e9cup\u00e9rer les RSP (Rejets\/signalements\/Paiements). Si vous avez des rejets, rendez-vous dans le menu Rejets\/Signalement\/Paiements via le menu Factures. Ici, vous pouvez voir la liste des paiements ou des rejets. Dans le cas d&rsquo;un rejet, ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/support.topaze-air.fr\/kinesitherapeute\/traiter-un-rejet\/\" title=\"Lire la suite...\">Lire la suite<\/a><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[62,75,82,78,81,80,79,76,77,73,74],"class_list":["post-57","post","type-post","status-publish","format-standard","hentry","category-topaze-air-kine","tag-amc","tag-amo","tag-complementaire","tag-noemie","tag-obligatoire","tag-part-complementaire","tag-part-obligatoire","tag-rejet","tag-rejets","tag-traiter","tag-traiter-rejets"],"_links":{"self":[{"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/posts\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":13,"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/posts\/57\/revisions"}],"predecessor-version":[{"id":3483,"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/posts\/57\/revisions\/3483"}],"wp:attachment":[{"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/media?parent=57"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/categories?post=57"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.topaze-air.fr\/kinesitherapeute\/wp-json\/wp\/v2\/tags?post=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}